Our Work

Case Studies in
Real-World Impact.

We measure success in outcomes — not outputs. Here's a selection of work that moved the needle for our clients.

eCommerce Shopify Plus AI Emarsys
Fashion Retail
01
LVLUP Fashion Group

Global eCommerce Replatform & AI Personalisation

A 12-market global fashion group was running on a fragmented legacy platform that couldn't scale. We delivered a full Shopify Plus migration with a headless storefront, AI-driven personalisation engine, and Emarsys lifecycle marketing — transforming their digital business from the ground up.

Challenge

Outdated infrastructure, slow page loads, no unified customer view, and manual processes consuming 60% of the digital team's time.

Solution

Headless Shopify Plus build with Next.js frontend, custom AI recommendation engine, Emarsys integration for real-time lifecycle triggers, and a central customer data platform.

340%
Online Revenue Growth
60%
Page Load Improvement
48%
Conversion Rate Uplift
2.8x
Average Order Value
SAP Salesforce Systems Integration Data
Industrial Manufacturing
02
NexGen Industrial

SAP S/4HANA & Salesforce Real-Time Integration

A global industrial manufacturer was losing 6 hours per day to manual data entry between their SAP ERP and Salesforce CRM. We designed and built a real-time bidirectional integration that eliminated the gap entirely.

Challenge

Complete disconnect between SAP and Salesforce, causing order errors, stock discrepancies, and sales teams working with stale data across 8 fulfilment centres.

Solution

Informatica-powered bidirectional integration with real-time event streaming, SAP ABAP custom APIs, and a monitoring dashboard with SLA alerting.

80%
Manual Work Eliminated
Real-time
Data Sync
€1.2M
Annual Cost Saving
99.9%
Uptime SLA
AI Agents AWS Automation MCP
Healthcare
03
Helix Health Network

AI-Powered Patient Engagement Automation

A network of 40+ clinics was drowning in administrative burden. We built a suite of AI agents on AWS Bedrock that automate patient communications, appointment scheduling, document processing, and compliance reporting.

Challenge

Clinical teams spending 40% of their time on administrative tasks, leading to burnout, errors, and degraded patient experience.

Solution

Custom AI agents built on AWS Bedrock with MCP integrations to the clinic management platform, automated document processing with OCR, and a patient-facing conversational interface.

70%
Admin Time Reduced
4.8★
Patient Satisfaction
40+
Clinics Deployed
£680K
Annual Savings
Transformation AWS UX Design Analytics
Retail
04
BrightPath Retail Group

Enterprise Digital Transformation & Cloud Migration

A mid-market retail group with 80 stores needed to compete with pure-play digital. We led a 24-month transformation — cloud migration to AWS, new digital customer experience, and a data platform that finally connected online and in-store behaviour.

Challenge

Legacy on-premise infrastructure, no single customer view, and a website built in 2014 converting at 0.8%.

Solution

Full AWS cloud migration, new eCommerce platform with UX overhaul, customer data platform implementation, and a real-time analytics stack.

420%
eCommerce Growth
3.2%
Conversion Rate (from 0.8%)
Single
Customer View Achieved
18mo
ROI Payback Period
UX Design Product B2B Accessibility
Financial Services
05
Vantage FinTech

Product Design & UX Overhaul of B2B Platform

A fast-growing FinTech needed their B2B portal to match the quality of their product. We ran a full UX research programme, rebuilt their design system from scratch, and delivered a product that customers couldn't stop praising.

Challenge

Complex financial workflows being done in an interface that users described as "like using Excel from 2010." High drop-off, heavy support load.

Solution

Deep UX research with 60 users, complete design system, redesigned core workflows, and an accessible, mobile-first interface rolled out to 12,000+ business users.

52%
Drop in Support Tickets
89
NPS Score
4.7★
App Store Rating
32%
Task Completion Uplift
Emarsys Email Marketing CRM Personalisation
Beauty & FMCG
06
CosmoCorp Beauty

Emarsys Marketing Automation & Lifecycle Revenue Engine

A global beauty brand with 4M customers was sending batch-and-blast emails with 12% open rates. We rebuilt their entire lifecycle marketing programme in Emarsys — AI segmentation, predictive triggers, and 1:1 personalisation at scale.

Challenge

Undifferentiated mass email communications, low engagement, and no connection between purchase behaviour, loyalty, and marketing.

Solution

Full Emarsys implementation with AI-powered segmentation, lifecycle programme rebuild (welcome, post-purchase, win-back, VIP), predictive send-time optimisation, and Shopify integration.

280%
Email Revenue Growth
48%
Open Rate (from 12%)
6.2x
ROI on Email Channel
12%
Churn Reduction

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