We measure success in outcomes — not outputs. Here's a selection of work that moved the needle for our clients.
A 12-market global fashion group was running on a fragmented legacy platform that couldn't scale. We delivered a full Shopify Plus migration with a headless storefront, AI-driven personalisation engine, and Emarsys lifecycle marketing — transforming their digital business from the ground up.
Outdated infrastructure, slow page loads, no unified customer view, and manual processes consuming 60% of the digital team's time.
Headless Shopify Plus build with Next.js frontend, custom AI recommendation engine, Emarsys integration for real-time lifecycle triggers, and a central customer data platform.
A global industrial manufacturer was losing 6 hours per day to manual data entry between their SAP ERP and Salesforce CRM. We designed and built a real-time bidirectional integration that eliminated the gap entirely.
Complete disconnect between SAP and Salesforce, causing order errors, stock discrepancies, and sales teams working with stale data across 8 fulfilment centres.
Informatica-powered bidirectional integration with real-time event streaming, SAP ABAP custom APIs, and a monitoring dashboard with SLA alerting.
A network of 40+ clinics was drowning in administrative burden. We built a suite of AI agents on AWS Bedrock that automate patient communications, appointment scheduling, document processing, and compliance reporting.
Clinical teams spending 40% of their time on administrative tasks, leading to burnout, errors, and degraded patient experience.
Custom AI agents built on AWS Bedrock with MCP integrations to the clinic management platform, automated document processing with OCR, and a patient-facing conversational interface.
A mid-market retail group with 80 stores needed to compete with pure-play digital. We led a 24-month transformation — cloud migration to AWS, new digital customer experience, and a data platform that finally connected online and in-store behaviour.
Legacy on-premise infrastructure, no single customer view, and a website built in 2014 converting at 0.8%.
Full AWS cloud migration, new eCommerce platform with UX overhaul, customer data platform implementation, and a real-time analytics stack.
A fast-growing FinTech needed their B2B portal to match the quality of their product. We ran a full UX research programme, rebuilt their design system from scratch, and delivered a product that customers couldn't stop praising.
Complex financial workflows being done in an interface that users described as "like using Excel from 2010." High drop-off, heavy support load.
Deep UX research with 60 users, complete design system, redesigned core workflows, and an accessible, mobile-first interface rolled out to 12,000+ business users.
A global beauty brand with 4M customers was sending batch-and-blast emails with 12% open rates. We rebuilt their entire lifecycle marketing programme in Emarsys — AI segmentation, predictive triggers, and 1:1 personalisation at scale.
Undifferentiated mass email communications, low engagement, and no connection between purchase behaviour, loyalty, and marketing.
Full Emarsys implementation with AI-powered segmentation, lifecycle programme rebuild (welcome, post-purchase, win-back, VIP), predictive send-time optimisation, and Shopify integration.
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